Customer Testimonials
Hank and James did an absolutely amazing job getting my wife and I taken care of with our new car purchase. The team made the entire process a breeze, provided us an amazing customer experience, and gave us a great deal. Would purchase with the team again and highly recommend them to anyone in the market for a new Kia.
Very thorough service.
My hybrid kia broke down 2 hours from home. Gurley Leep was quick to help! They went above and beyond to take care of me and my vehicle. They kept in contact with me, finished my vehicle quickly and they were so kind. Really appreciate all their help
So we decided to buy our Sorento from them two weeks ago. We have absolutely loved the Telluride and are equally happy with the Sorento. The previous Kia dealer we used near Michigan City we worked with to buy our Telluride was terrible so we started using Gurley Leep to service our 2022 Telluride, Gurley Leep... was professional, considerate and very fair with our trade. There was no annoying back and forth. We got what we wanted on the first offer..... We did not feel inconvenienced or mislead by our sales consultant. He made us feel valued and important. Thomas was ...
Did a wonderful job, servicing those recalls on my car. And overall staff was very nice and helpful.
I had a great car buying experience with Rich, Jason, and Anthony. Rich was knowledgeable about the cars on the lot, and even ran down to another lot twice to show me two cars I requested to see. Jason spent quite a bit of time working with the finance company to accept a total loss statement from my insurance company as proof that my previous car would be paid off in full, and then secured an interest rate 4% lower than I expected. Anthony completed the paperwork with me quickly but thoroughly, and went over extended warranty options without trying to ...
We love our new Kia! Was looking at a Subaru but our daughter has a Kia and loves hers. Ratings on kias was phenomenal and was just what we wanted. Hank was a great salesman, we highly recommend him. Financial person Anthony was quick and thorough.
Recently purchased a Sportage Hybrid SX-PRESTIGE from Gurley Leep Kia. Drove 5 hours as I could not find one in stock with any dealer near me. The overall experience was very simple and transparent. Josh Bendix is highly knowledgeable about the car and the least pushy sales person I have ever dealt with. I highly recommend Gurley Leep and Josh for a smooth car buying experience.
I recently had the pleasure of visiting the best oil change service in town and I can confidently say that I am beyond impressed! From start to finish, the experience was seamless and hassle-free. The service advisor, Ash, is incredibly knowledgeable and attentive, answering all my questions.
Kim at Gurley Leep Kia is the BEST sales person we have ever dealt with in our car buying history. We leased a vehicle and then purchased it and bought a second used vehicle from her. Could not have been happier with her honesty, efficiency, fair negotiation, hard work, and continued support even after we purchased our vehicles! We refer all our friends and family to go see her if they ever need a vehicle! Thanks Kim! Only a few more years before the kids start driving! We’ll be back!
I have purchased 3 vehicles from Josh B. & Gurley Leep Kia, The customer service is exceptional, He understood my needs & fit me in a car/truck that aligned with my budget. Actually it was hassle free each time, His expert knowledge of the vehicles & financing I was able to leave the dealership with vehicles I never thought I could afford
I leased my 2022 K5 from Saleperson, Kim in Oct 2021. She was great then and even now when I go in for services she takes the time to say HI to me and check in to see how I'm doing. Besides this she's always been very helpful going beyond when I've had a question or concern.
Josh B at Gurley Leep Kia is the only salesman I trust to put me in a nice ride! Very knowledgeable about the cars on the lot & provides easy explanations for the whole buying process. 2 cars bought from him so far - used Kia Soul and traded it in for a 2022 Kia K5. Overly Satisfied!!! Devin N is also great with explaining the whole financing, explains it in ways that make you understand and feel great about buying a new car!
I've now purchased three vehicles from Josh B and each transaction was smooth as butter! Shoutout to Devon N as well on the financing side! These dudes are awesome and know their stuff!
I recently bought a new 2023 Kia Sportage and WOW! Not only was Josh an amazing salesman, but my car is everything I've always dreamed of out of a vehicle, and for an amazing price might I add. Thanks, Josh and Gurley Leep! Can't wait to do more business with you in the future!
Josh Bendix took amazing care of me throughout the entire process of buying my 2023 Kia Sportage. He was so patient with me & my 1,000 questions and concerns. He made the buying process so easy for me by taking all the stress away! He made the phone calls and crunched the numbers so I walked away one happy girl in her beautiful new ride 😎
I have purchased 2 vehicles from Gurley Leep Kia because of Kim Putz! She actually listens to what you want and addresses any concerns you might have. She goes above and beyond to help you find the right car and she is refreshingly honest. I will ALWAYS buy my cars from Kim!!!
Have bought two cars from Jake and has been a great salesperson. Go see him!!
Want to give a big shoutout to Kim Putz and James Seward for helping me get my new 2020 Kia Sorento. You guys rock.
Want to give a huge shoutout to Kim Putz and James Seward for helping me with my new car 2020 Kia Sorento . You both rock.
Friendly helpful staff, Makes the car buying process as easy as possible!
I’m so thankful for the staff at Gurley Leep Kia! I had the most pleasant experience buying a used car for a great price this past weekend. The staff treated me like a person with no judgement. They are honest, helpful, attentive, and knowledgeable. Thank you soooo much Anthony, Devon, and the receptionist for getting me the car I wanted.
Rob was phenomenal, he was very helpful, and knowledgeable. I highly recommend for all your vehicle needs.
Rob was great! Very nice and helpful. Got my car in and out quick!
Great Kia dealer in this area
Fast, friendly and knowledgeable service. My service advisor along with the technician working on my car were beyond helpful. Thanks to everyone there!
Recently came in for a service and the entire experience was great. Staff was very professional and educated. And my car is just as happy as I am!!! Will most definitely come back for my next service. 10/10
Love having my vehicle serviced here.
Kim is AMAZING!! My husband, Brad, and I came into Kia for our very first brand new car purchase. 2023 Kia Sportage. Kim made the experience smooth and fun. The finance guy, Devon, was awesome too. He knows his job well. Thanks Devon! They were all straight forward and honest. They made sure we understood everything and went over things with us happily when confused. We will definitely come back for our next car buying experience. Thanks again Kia. We love our brand new ride 🥳😄
If you have the chance to work with Rich you should. He helped us purchase a vehicle and was very kind. Car salesmen are the worst because of how pushy they tend to be. However, Rich did his job very well and helped my husband and I feel comfortable when making the decision to purchase a vehicle. He also worked really hard to get the price down to our budget. Thanks, Rich!
Very good at thier jobs Very friendly staff know what they are doing happy with the repairs to my car
Thank you Anthony and James for an excellent experience in the purchasing process of our 2022 Kia Sorento Hybrid!
If your looking for a vehicle this is the place to go. I came in with a horrible situation and James Seward and Kim Putz went above and beyond for me and was able to help. Their customer service, communication, kindness is beyond excellent. I will definitely recommend Gurley Leeper Kia to anyone looking for a vehicle.
I have a 2005 Kia optima and it's discontinued by Kia and yet they still found parts and told me everything that was wrong and what needed to be done not only that they have been more than kind and very good on keeping me updated on the status of the car I will definitely bring my car back here for regular maintenance and check up when my car needs it. Thank you Kia
Friendly, real service... much appreciated.
Fast and friendly service when you're purchasing a car there
Kim goes above and beyond for her customers! This is the third vehicle I have gotten from her and my husband has gotten two as well. She makes the process so easy! If you’re looking for an honest, friendly person, go to Kim!!
I recently purchased a car from Gurley Leep and it had a chipped windshield. They told me they would fill the chip free of charge since I was purchasing it from them. I dropped off my car to have it chipped and roof rails put on and they auto glass repair that came out ended up cracking the windshield even more. Shelly was phenomenal in getting my windshield replac for free and in a timely fashion. She is awesome. Work with Shelly!
They always try to work with my schedule to get my cars in.
Great people there.
My newly purchased (Lochmandy) 2016 Optima was sent to Gurley Leep Kia on February 22nd for a check engine light. After 2 long months of them trying to work with Kia tech, me getting upset, the Kia computer outage, and the global parts shortages everyone is experiencing, them getting me my rental set up, then dealing with me calling for updates, I got my car back with a new computer. Working with Chelle in service made the whole thing bearable. She is so kind, so compassionate, beyond patient, and so good at her job. The day I drove it home (yesterday), 4 miles ...
Great job, thanks Rob.
Good
Very attentive to your needs
We worked with Shane to possibly purchase a Telluride. He was very helpful, we never felt pressured and he was EXTREMELY patient with all our concerns and questions. He definitely provided us with a positive car dealer interaction with Gurley Leep Kia.
First time getting a vehicle off the lot! My experience couldn't have gone any better! Anthony Schofield was great answered any and all questions we had. Stayed late the day before Christmas Eve to get us squared away! They offered us 3 month 3,000 mile warranty and even the first oil change on them! Couldn't be happier! Thank you Gurley Leep Kia team!
Great place to have vehicle serviced
Awesome five star
We have bought a few cars from Kim over the past few years and couldn’t say one thing bad about her. She’s so down to earth and really worked with us. The service department lately the past couple months /years has been hit or miss.However, just this last service I had done we had another issue with the repair. Although, I do appreciate the service department for making it right this time. Not sure how many more “we are sorry for the inconveniences” and “there are new people working so please understand” I can handle Long story ...
Just picked up our new Kia Telluride today and couldn’t be happier with the buying experience! Jacob Voeltz was our Sales guy and by far the best car salesman we have worked with. We never felt pressured to buy anything. He listened, was great at communicating details while we were waiting for our car to come in, and very knowledgeable about the car. If you are looking for a car just ask for Jacob at Gurley Leep! Overall we are happy with your purchase and would highly recommend Gurley Leep!
Anthony was awesome.. Everyone else’s as too. Very nice and friendly. It was a pleasure experience. I would recommend the Kia dealership to anyone..
Kim Putz was amazing as my sales person! She was attentive, responsive and just all around astonishing with making sure I was taken care of with my needs. They were able to get my payment within my financial limits and went above and beyond on everything! They definitely over delivered, and for that I am very thankful!
Kim Putz was amazing as my sales person! She was attentive, responsive and just all around astonishing with making sure I was taken care of with my needs. They were able to get my payment within my financial limits and went above and beyond on everything! They definitely over delivered, and for that I am very thankful!
We had a great Car buying experience at Gurley Leep Kia in Mishawaka with Shane Rowe. We purchased our Kia Sportage S AWD at the end of May and during the pandemic. Although the world was crazy, Shane made the process enjoyable. He worked with us to ensure we were getting exactly what we were looking for and he even got us a great deal. He was professional yet personable and gave us the tools we needed to make an informed decision. In the end, we are very satisfied with our purchase and our experience with Shane at Gurley Leep. ...
We had a great Car buying experience at Gurley Leep Kia in Mishawaka with Shane Rowe. We purchased our Kia Sportage S AWD at the end of May and during the pandemic. Although the world was crazy, Shane made the process enjoyable. He worked with us to ensure we were getting exactly what we were looking for and he even got us a great deal. He was professional yet personable and gave us the tools we needed to make an informed decision. In the end, we are very satisfied with our purchase and our experience with Shane at Gurley Leep. ...
I just bought a car from here, and needless to say, I received the absolute best service from Anthony, Devon and Eric. They made sure I was able to get a car that I liked and still be within my budgeted payment range, were very informative about everything from the very beginning and thru the purchasing process. They were phenomenal. If you’re going to purchase a car here, Is recommend talking with them. I’ve never been more satisfied or felt more comfortable at a dealership than I did here.
I had the honor of working with Jacob Voeltz when purchasing my new 2016 Ford Explorer! He was absolutely amazing and kind, one of the most honest sales reps that I have ever encountered. He never made me feel pressured or rushed but instead was very patient in answering all of my questions. He always staying in contact with me checking in to see how I was doing. He offered help with financing and was very respectful when I told him I would be using NDFCU. I would definitely recommend him to all my friends and family when they are looking ...
I had the honor of working with Jacob Voeltz when purchasing my new 2016 Ford Explorer! He was absolutely amazing and kind, one of the most honest sales reps that I have ever encountered. He never made me feel pressured or rushed but instead was very patient in answering all of my questions. He always staying in contact with me checking in to see how I was doing. He offered help with financing and was very respectful when I told him I would be using NDFCU. I would definitely recommend him to all my friends and family when they are looking ...
My husband and I have bought a few cars from Kim over the years and she is seriously the best. She is so down to earth and honest. I’ll also just say the guys in the service department are so kind. Very helpful when I called to schedule my car’s maintenance.
First oil change today, with complimentary car wash!😍. Loving my Telluride, and the polite service department.
I was helped by Jacob while looking for a vehicle and had an amazing experience! He was quick, polite, and helped me buy my first vehicle hassle free. I would highly recommend this place to anybody!
Christian Schoolman was very helpful. we thought we knew what we wanted when we went there, but Christian gave us options. he showed us the difference between models and helped us make the right decision. Christian is such a people person, very friendly. thank you Christian and the rest of the crew at Gurley Leep KIA who made our purchase possible.
Christian Schoolman is fantastic to deal with. so much so my family has gotten 3 cars through him. It doesn't matter if he is at home, he has always come through with answers and setting cars up for us to be available for when we come in the next day. Highly recommend!
Worked with Christian back in October to get our 2019 Niro couldn't be happier with the customer service he provided and continously provides.
Overall had a good experience! I would highly recommend asking for Jacob when shopping for a car here. He helped me find the right car over a period of a few weeks and was amazing to work with.
Rob did a great job at making sure that the service appointment went well. He and the service department went way above and beyond the traditional oil change. They even went as far as to fix any outstanding recalls for the vehicle to ensure vehicle quality, safety, and satisfaction. It gives up peace of mind to know they continue to have our back. This is why we will continue to use Gurley Leep for our vehicle needs now and in the future. Thank you for all that you do.
I went on line to shop for me a nice affordable vehicle. I found one that I was interested in and came over to the dealership to check it out. I was approached by a very pleasant and knowledgeable person on the car I was looking at. He was professional and answered all the questions that I asked him. The staff that worked with me were all so nice and very accommodating. I was very pleased with my whole experience. Thanks to all that made me a very satisfied customer.
I got my car from this dealer and the personal staff they are very friendly and good salesperson
I purchased a Kia Sportage through the USAA Car Purchase Program through Gurley-Leep Kia last week. Eric West was my sales representative. What a positive experience!! I received multiple discounts as a Veteran, a new Kia purchaser, and an ongoing sale. Eric explained the process thoroughly. At no time did I feel pressured or left wondering... I traded in my 2016 Honda CRV; Eric/Gurley-Leep offered a fair trade-in value for my CRV. Eric delivered the Kia to me in Grand Rapids, MI. We sat in my new Kia together and he walked me through all the features of the vehicle, ...
I wanted to give a direct thank you to Eric West, the leasing manager out at Gurley Leep Kia. He made my purchasing experience as simple as possible, exceeding my expectations by actually doing a home visit to help me get this deal done. Thanks again Eric!
Ok
Good. Got honest pricing. Got taken care of quickly without an appointment. Even told pricing comparison with tire competitor
Great service
We had a pleasant time dealing with Gurley Leep when we purchased our new Kia. Good communication as we waited for our Telluride to arrive!
I went in for a test drive and drove out in a brand new vehicle. This team is absolutely amazing. Not only did they take care of me, they always helped take care of my preschooler both during the test drive and during the finance process. Definitely a family friendly place to buy a car. They all made us feel like family and fought to get us the best deal possible. We went from looking at a used model to driving a brand new SUV off the lot in a matter of hours. I highly recommend this knowledgeable team!
Christian Schoolman is a saint! I love my new car 😍😍🥰🥰
Great service every time.. love the free car washes and they are quick to get the car in and out.. 2nd KIA for me..love my Sportage.
I’ve always been treated great whenever I am there for service work. The wait area has popcorn, water, tv, WiFi to keep you entertained while waiting.
