Customer Testimonials

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Google Nov 27, 2023

Hank and James did an absolutely amazing job getting my wife and I taken care of with our new car purchase. The team made the entire process a breeze, provided us an amazing customer experience, and gave us a great deal. Would purchase with the team again and highly recommend them to anyone in the market for a new Kia.

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Google Nov 23, 2023

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Google Sep 8, 2023

Very thorough service.

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Google Sep 7, 2023

My hybrid kia broke down 2 hours from home. Gurley Leep was quick to help! They went above and beyond to take care of me and my vehicle. They kept in contact with me, finished my vehicle quickly and they were so kind. Really appreciate all their help

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Google Jul 24, 2023

So we decided to buy our Sorento from them two weeks ago. We have absolutely loved the Telluride and are equally happy with the Sorento. The previous Kia dealer we used near Michigan City we worked with to buy our Telluride was terrible so we started using Gurley Leep to service our 2022 Telluride, Gurley Leep... was professional, considerate and very fair with our trade. There was no annoying back and forth. We got what we wanted on the first offer..... We did not feel inconvenienced or mislead by our sales consultant. He made us feel valued and important. Thomas was ...

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Google May 21, 2023

Did a wonderful job, servicing those recalls on my car. And overall staff was very nice and helpful.

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Google Apr 30, 2023

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Google Apr 27, 2023

I had a great car buying experience with Rich, Jason, and Anthony. Rich was knowledgeable about the cars on the lot, and even ran down to another lot twice to show me two cars I requested to see. Jason spent quite a bit of time working with the finance company to accept a total loss statement from my insurance company as proof that my previous car would be paid off in full, and then secured an interest rate 4% lower than I expected. Anthony completed the paperwork with me quickly but thoroughly, and went over extended warranty options without trying to ...

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Google Apr 26, 2023

We love our new Kia! Was looking at a Subaru but our daughter has a Kia and loves hers. Ratings on kias was phenomenal and was just what we wanted. Hank was a great salesman, we highly recommend him. Financial person Anthony was quick and thorough.

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Google Apr 3, 2023

Recently purchased a Sportage Hybrid SX-PRESTIGE from Gurley Leep Kia. Drove 5 hours as I could not find one in stock with any dealer near me. The overall experience was very simple and transparent. Josh Bendix is highly knowledgeable about the car and the least pushy sales person I have ever dealt with. I highly recommend Gurley Leep and Josh for a smooth car buying experience.

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Google Mar 25, 2023

I recently had the pleasure of visiting the best oil change service in town and I can confidently say that I am beyond impressed! From start to finish, the experience was seamless and hassle-free. The service advisor, Ash, is incredibly knowledgeable and attentive, answering all my questions.

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Google Mar 13, 2023

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Google Dec 8, 2022

Kim at Gurley Leep Kia is the BEST sales person we have ever dealt with in our car buying history. We leased a vehicle and then purchased it and bought a second used vehicle from her. Could not have been happier with her honesty, efficiency, fair negotiation, hard work, and continued support even after we purchased our vehicles! We refer all our friends and family to go see her if they ever need a vehicle! Thanks Kim! Only a few more years before the kids start driving! We’ll be back!

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Google Dec 4, 2022

I have purchased 3 vehicles from Josh B. & Gurley Leep Kia, The customer service is exceptional, He understood my needs & fit me in a car/truck that aligned with my budget. Actually it was hassle free each time, His expert knowledge of the vehicles & financing I was able to leave the dealership with vehicles I never thought I could afford

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Google Dec 4, 2022

I leased my 2022 K5 from Saleperson, Kim in Oct 2021. She was great then and even now when I go in for services she takes the time to say HI to me and check in to see how I'm doing. Besides this she's always been very helpful going beyond when I've had a question or concern.

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Google Dec 3, 2022

Josh B at Gurley Leep Kia is the only salesman I trust to put me in a nice ride! Very knowledgeable about the cars on the lot & provides easy explanations for the whole buying process. 2 cars bought from him so far - used Kia Soul and traded it in for a 2022 Kia K5. Overly Satisfied!!! Devin N is also great with explaining the whole financing, explains it in ways that make you understand and feel great about buying a new car!

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Google Dec 3, 2022

I've now purchased three vehicles from Josh B and each transaction was smooth as butter! Shoutout to Devon N as well on the financing side! These dudes are awesome and know their stuff!

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Google Dec 3, 2022

I recently bought a new 2023 Kia Sportage and WOW! Not only was Josh an amazing salesman, but my car is everything I've always dreamed of out of a vehicle, and for an amazing price might I add. Thanks, Josh and Gurley Leep! Can't wait to do more business with you in the future!

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Google Dec 3, 2022

Josh Bendix took amazing care of me throughout the entire process of buying my 2023 Kia Sportage. He was so patient with me & my 1,000 questions and concerns. He made the buying process so easy for me by taking all the stress away! He made the phone calls and crunched the numbers so I walked away one happy girl in her beautiful new ride 😎

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Google Dec 2, 2022

I have purchased 2 vehicles from Gurley Leep Kia because of Kim Putz! She actually listens to what you want and addresses any concerns you might have. She goes above and beyond to help you find the right car and she is refreshingly honest. I will ALWAYS buy my cars from Kim!!!

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Google Nov 23, 2022

Have bought two cars from Jake and has been a great salesperson. Go see him!!

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Google Nov 16, 2022

Want to give a big shoutout to Kim Putz and James Seward for helping me get my new 2020 Kia Sorento. You guys rock.

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Facebook Nov 16, 2022

Want to give a huge shoutout to Kim Putz and James Seward for helping me with my new car 2020 Kia Sorento . You both rock.

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Google Nov 15, 2022

Friendly helpful staff, Makes the car buying process as easy as possible!

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Google Oct 24, 2022

I’m so thankful for the staff at Gurley Leep Kia! I had the most pleasant experience buying a used car for a great price this past weekend. The staff treated me like a person with no judgement. They are honest, helpful, attentive, and knowledgeable. Thank you soooo much Anthony, Devon, and the receptionist for getting me the car I wanted.

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Google Oct 18, 2022

Rob was phenomenal, he was very helpful, and knowledgeable. I highly recommend for all your vehicle needs.

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Google Oct 8, 2022

Rob was great! Very nice and helpful. Got my car in and out quick!

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Google Oct 2, 2022

Great Kia dealer in this area

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Google Sep 23, 2022

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Google Sep 21, 2022

Fast, friendly and knowledgeable service. My service advisor along with the technician working on my car were beyond helpful. Thanks to everyone there!

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Google Sep 21, 2022

Recently came in for a service and the entire experience was great. Staff was very professional and educated. And my car is just as happy as I am!!! Will most definitely come back for my next service. 10/10

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Google Aug 3, 2022

Love having my vehicle serviced here.

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Google May 29, 2022

Kim is AMAZING!! My husband, Brad, and I came into Kia for our very first brand new car purchase. 2023 Kia Sportage. Kim made the experience smooth and fun. The finance guy, Devon, was awesome too. He knows his job well. Thanks Devon! They were all straight forward and honest. They made sure we understood everything and went over things with us happily when confused. We will definitely come back for our next car buying experience. Thanks again Kia. We love our brand new ride 🥳😄

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Google Apr 17, 2022

If you have the chance to work with Rich you should. He helped us purchase a vehicle and was very kind. Car salesmen are the worst because of how pushy they tend to be. However, Rich did his job very well and helped my husband and I feel comfortable when making the decision to purchase a vehicle. He also worked really hard to get the price down to our budget. Thanks, Rich!

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Google Mar 1, 2022

Very good at thier jobs Very friendly staff know what they are doing happy with the repairs to my car

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Google Feb 20, 2022

Thank you Anthony and James for an excellent experience in the purchasing process of our 2022 Kia Sorento Hybrid!

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Google Jan 7, 2022

If your looking for a vehicle this is the place to go. I came in with a horrible situation and James Seward and Kim Putz went above and beyond for me and was able to help. Their customer service, communication, kindness is beyond excellent. I will definitely recommend Gurley Leeper Kia to anyone looking for a vehicle.

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Google Dec 18, 2021

I have a 2005 Kia optima and it's discontinued by Kia and yet they still found parts and told me everything that was wrong and what needed to be done not only that they have been more than kind and very good on keeping me updated on the status of the car I will definitely bring my car back here for regular maintenance and check up when my car needs it. Thank you Kia

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Google Dec 7, 2021

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Google Sep 21, 2021

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Google Sep 14, 2021

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Google Sep 7, 2021

Friendly, real service... much appreciated.

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Google Sep 3, 2021

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Google Aug 14, 2021

Fast and friendly service when you're purchasing a car there

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Google Jul 23, 2021

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Facebook Jul 20, 2021

Kim goes above and beyond for her customers! This is the third vehicle I have gotten from her and my husband has gotten two as well. She makes the process so easy! If you’re looking for an honest, friendly person, go to Kim!!

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Google Jul 7, 2021

I recently purchased a car from Gurley Leep and it had a chipped windshield. They told me they would fill the chip free of charge since I was purchasing it from them. I dropped off my car to have it chipped and roof rails put on and they auto glass repair that came out ended up cracking the windshield even more. Shelly was phenomenal in getting my windshield replac for free and in a timely fashion. She is awesome. Work with Shelly!

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Google Jun 29, 2021

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Google Jun 20, 2021

They always try to work with my schedule to get my cars in.

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Google May 19, 2021

Great people there.

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Google May 8, 2021

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Google May 3, 2021

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Facebook Apr 28, 2021

My newly purchased (Lochmandy) 2016 Optima was sent to Gurley Leep Kia on February 22nd for a check engine light. After 2 long months of them trying to work with Kia tech, me getting upset, the Kia computer outage, and the global parts shortages everyone is experiencing, them getting me my rental set up, then dealing with me calling for updates, I got my car back with a new computer. Working with Chelle in service made the whole thing bearable. She is so kind, so compassionate, beyond patient, and so good at her job. The day I drove it home (yesterday), 4 miles ...

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Google Apr 11, 2021

Great job, thanks Rob.

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Google Mar 29, 2021

Good

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Google Mar 27, 2021

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Google Mar 13, 2021

Very attentive to your needs

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Google Jan 27, 2021

We worked with Shane to possibly purchase a Telluride. He was very helpful, we never felt pressured and he was EXTREMELY patient with all our concerns and questions. He definitely provided us with a positive car dealer interaction with Gurley Leep Kia.

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Google Jan 14, 2021

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Google Dec 29, 2020

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Google Dec 24, 2020

First time getting a vehicle off the lot! My experience couldn't have gone any better! Anthony Schofield was great answered any and all questions we had. Stayed late the day before Christmas Eve to get us squared away! They offered us 3 month 3,000 mile warranty and even the first oil change on them! Couldn't be happier! Thank you Gurley Leep Kia team!

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Google Dec 3, 2020

Great place to have vehicle serviced

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Google Nov 2, 2020

Awesome five star

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Google Oct 30, 2020

We have bought a few cars from Kim over the past few years and couldn’t say one thing bad about her. She’s so down to earth and really worked with us. The service department lately the past couple months /years has been hit or miss.However, just this last service I had done we had another issue with the repair. Although, I do appreciate the service department for making it right this time. Not sure how many more “we are sorry for the inconveniences” and “there are new people working so please understand” I can handle Long story ...

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Google Oct 18, 2020

Just picked up our new Kia Telluride today and couldn’t be happier with the buying experience! Jacob Voeltz was our Sales guy and by far the best car salesman we have worked with. We never felt pressured to buy anything. He listened, was great at communicating details while we were waiting for our car to come in, and very knowledgeable about the car. If you are looking for a car just ask for Jacob at Gurley Leep! Overall we are happy with your purchase and would highly recommend Gurley Leep!

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Google Sep 29, 2020

Anthony was awesome.. Everyone else’s as too. Very nice and friendly. It was a pleasure experience. I would recommend the Kia dealership to anyone..

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Google Aug 17, 2020

Kim Putz was amazing as my sales person! She was attentive, responsive and just all around astonishing with making sure I was taken care of with my needs. They were able to get my payment within my financial limits and went above and beyond on everything! They definitely over delivered, and for that I am very thankful!

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Facebook Aug 14, 2020

Kim Putz was amazing as my sales person! She was attentive, responsive and just all around astonishing with making sure I was taken care of with my needs. They were able to get my payment within my financial limits and went above and beyond on everything! They definitely over delivered, and for that I am very thankful!

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Facebook Aug 13, 2020

We had a great Car buying experience at Gurley Leep Kia in Mishawaka with Shane Rowe. We purchased our Kia Sportage S AWD at the end of May and during the pandemic. Although the world was crazy, Shane made the process enjoyable. He worked with us to ensure we were getting exactly what we were looking for and he even got us a great deal. He was professional yet personable and gave us the tools we needed to make an informed decision. In the end, we are very satisfied with our purchase and our experience with Shane at Gurley Leep. ...

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Google Aug 13, 2020

We had a great Car buying experience at Gurley Leep Kia in Mishawaka with Shane Rowe. We purchased our Kia Sportage S AWD at the end of May and during the pandemic. Although the world was crazy, Shane made the process enjoyable. He worked with us to ensure we were getting exactly what we were looking for and he even got us a great deal. He was professional yet personable and gave us the tools we needed to make an informed decision. In the end, we are very satisfied with our purchase and our experience with Shane at Gurley Leep. ...

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Google Aug 3, 2020

I just bought a car from here, and needless to say, I received the absolute best service from Anthony, Devon and Eric. They made sure I was able to get a car that I liked and still be within my budgeted payment range, were very informative about everything from the very beginning and thru the purchasing process. They were phenomenal. If you’re going to purchase a car here, Is recommend talking with them. I’ve never been more satisfied or felt more comfortable at a dealership than I did here.

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Facebook Aug 1, 2020

I had the honor of working with Jacob Voeltz when purchasing my new 2016 Ford Explorer! He was absolutely amazing and kind, one of the most honest sales reps that I have ever encountered. He never made me feel pressured or rushed but instead was very patient in answering all of my questions. He always staying in contact with me checking in to see how I was doing. He offered help with financing and was very respectful when I told him I would be using NDFCU. I would definitely recommend him to all my friends and family when they are looking ...

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Google Aug 1, 2020

I had the honor of working with Jacob Voeltz when purchasing my new 2016 Ford Explorer! He was absolutely amazing and kind, one of the most honest sales reps that I have ever encountered. He never made me feel pressured or rushed but instead was very patient in answering all of my questions. He always staying in contact with me checking in to see how I was doing. He offered help with financing and was very respectful when I told him I would be using NDFCU. I would definitely recommend him to all my friends and family when they are looking ...

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Google Jun 23, 2020

My husband and I have bought a few cars from Kim over the years and she is seriously the best. She is so down to earth and honest. I’ll also just say the guys in the service department are so kind. Very helpful when I called to schedule my car’s maintenance.

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Google Jun 20, 2020

First oil change today, with complimentary car wash!😍. Loving my Telluride, and the polite service department.

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Google May 24, 2020

I was helped by Jacob while looking for a vehicle and had an amazing experience! He was quick, polite, and helped me buy my first vehicle hassle free. I would highly recommend this place to anybody!

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Facebook May 9, 2020

Christian Schoolman was very helpful. we thought we knew what we wanted when we went there, but Christian gave us options. he showed us the difference between models and helped us make the right decision. Christian is such a people person, very friendly. thank you Christian and the rest of the crew at Gurley Leep KIA who made our purchase possible.

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Facebook May 7, 2020

Christian Schoolman is fantastic to deal with. so much so my family has gotten 3 cars through him. It doesn't matter if he is at home, he has always come through with answers and setting cars up for us to be available for when we come in the next day. Highly recommend!

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Facebook May 7, 2020

Worked with Christian back in October to get our 2019 Niro couldn't be happier with the customer service he provided and continously provides.

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Google May 6, 2020

Overall had a good experience! I would highly recommend asking for Jacob when shopping for a car here. He helped me find the right car over a period of a few weeks and was amazing to work with.

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Google Apr 29, 2020

Rob did a great job at making sure that the service appointment went well. He and the service department went way above and beyond the traditional oil change. They even went as far as to fix any outstanding recalls for the vehicle to ensure vehicle quality, safety, and satisfaction. It gives up peace of mind to know they continue to have our back. This is why we will continue to use Gurley Leep for our vehicle needs now and in the future. Thank you for all that you do.

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DealerRater Apr 20, 2020

I went on line to shop for me a nice affordable vehicle. I found one that I was interested in and came over to the dealership to check it out. I was approached by a very pleasant and knowledgeable person on the car I was looking at. He was professional and answered all the questions that I asked him. The staff that worked with me were all so nice and very accommodating. I was very pleased with my whole experience. Thanks to all that made me a very satisfied customer.

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Google Feb 23, 2020

I got my car from this dealer and the personal staff they are very friendly and good salesperson

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Google Feb 21, 2020

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DealerRater Feb 17, 2020

I purchased a Kia Sportage through the USAA Car Purchase Program through Gurley-Leep Kia last week. Eric West was my sales representative. What a positive experience!! I received multiple discounts as a Veteran, a new Kia purchaser, and an ongoing sale. Eric explained the process thoroughly. At no time did I feel pressured or left wondering... I traded in my 2016 Honda CRV; Eric/Gurley-Leep offered a fair trade-in value for my CRV. Eric delivered the Kia to me in Grand Rapids, MI. We sat in my new Kia together and he walked me through all the features of the vehicle, ...

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Google Feb 12, 2020

I wanted to give a direct thank you to Eric West, the leasing manager out at Gurley Leep Kia. He made my purchasing experience as simple as possible, exceeding my expectations by actually doing a home visit to help me get this deal done. Thanks again Eric!

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Google Feb 11, 2020

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Google Feb 10, 2020

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Google Feb 8, 2020

Ok

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Google Feb 1, 2020

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Google Jan 29, 2020

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Google Jan 22, 2020

Good. Got honest pricing. Got taken care of quickly without an appointment. Even told pricing comparison with tire competitor

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Google Jan 12, 2020

Great service

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DealerRater Jan 5, 2020

We had a pleasant time dealing with Gurley Leep when we purchased our new Kia. Good communication as we waited for our Telluride to arrive!

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Google Jan 5, 2020

I went in for a test drive and drove out in a brand new vehicle. This team is absolutely amazing. Not only did they take care of me, they always helped take care of my preschooler both during the test drive and during the finance process. Definitely a family friendly place to buy a car. They all made us feel like family and fought to get us the best deal possible. We went from looking at a used model to driving a brand new SUV off the lot in a matter of hours. I highly recommend this knowledgeable team!

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Google Dec 29, 2019

Christian Schoolman is a saint! I love my new car 😍😍🥰🥰

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Google Dec 11, 2019

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Google Dec 8, 2019

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DealerRater May 25, 2018

Great service every time.. love the free car washes and they are quick to get the car in and out.. 2nd KIA for me..love my Sportage.

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DealerRater May 25, 2018

I’ve always been treated great whenever I am there for service work. The wait area has popcorn, water, tv, WiFi to keep you entertained while waiting.

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